Shipping policy
Shipping Policy
Last Updated: 27 May 2026
Thank you for shopping with The Beauty Island Shop.
We aim to dispatch all orders quickly, carefully, and professionally to ensure your products arrive safely.
Order Processing
All orders are usually processed and dispatched within 1 business day.
Orders placed on weekends or bank holidays will be processed on the next working day.
Please note that during busy promotional periods, launches, or holidays, dispatch times may occasionally be slightly extended.
Delivery Method
We currently ship using Evri tracked delivery services.
Most UK orders are sent via:
- Evri First Class / Next Working Day equivalent service
- Tracked delivery where available
Delivery times are estimates only and may vary depending on courier demand and local delivery conditions.
Shipping Costs
Shipping costs are calculated at checkout based on the size and weight of your order.
Any free delivery promotions will be clearly displayed on the website when available.
Delivery Areas
We currently deliver within the United Kingdom.
If you require international shipping, please contact us before placing your order.
Tracking Information
Where tracking is available, you will receive shipping confirmation and tracking details by email once your order has been dispatched.
Incorrect Address Information
Please ensure your delivery address is entered correctly before completing your order.
We cannot be responsible for delays or lost parcels caused by incorrect address details provided by the customer.
Delayed or Lost Parcels
While we do our best to ensure prompt delivery, delays caused by the courier are outside of our control.
If your parcel has not arrived within a reasonable timeframe, please contact us and we will assist you in tracking your order.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the packaging and damaged item
- A short description of the issue
Email:
info@thebeautyisland.co.uk
Contact Us
The Beauty Island Shop
75 Victoria Road
Worthing
West Sussex
BN11 1UN
United Kingdom