If you have a question about our massage oils, your order, ingredients, delivery, or wholesale enquiries, we’re here to help. Our team aims to respond quickly and provide clear, helpful support so you can shop with confidence.
You can contact us using the details below or by completing the contact form.
Customer Support & Enquiries
We’re happy to assist with:
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Questions about our massage oils and ingredients
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Product recommendations and usage guidance
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Order status, shipping, and delivery enquiries
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Returns, exchanges, or damaged items
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Wholesale or trade enquiries
Please include your order number (if applicable) to help us assist you faster.
Contact Details
Email:
✉️ info@thebeautyisland.co.uk
Phone:
📞 01903206954
Customer Support Hours:
Tuesday to Sunday – Friday: 9am to 5pm
Send Us a Message
Use the contact form below to send us a message. We aim to reply within 24–48 business hours.
For faster support, please include:
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Your full name
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Order number (if applicable)
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The product name you are enquiring about
Orders, Shipping & Returns
For information about delivery times, shipping costs, and returns, please visit our:
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Shipping Policy
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Returns & Refunds Policy
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Terms & Conditions
(You can link these to your policy pages — this helps both SEO and customer trust.)
About Our Massage Oils
All of our made in the UK massage oils are carefully selected to support relaxation, muscle recovery, and professional or home use. If you’re unsure which oil is best for your needs — relaxation, deep tissue massage, sensitive skin, or professional treatments — get in touch and we’ll be happy to advise.
We’re Here to Help
Customer satisfaction is important to us. Whether you’re purchasing for personal use, professional practice, or as a gift, we want you to feel confident in every order.