Privacy Policy - The Beauty Island Sanctuary Ltd

Privacy Policy

Last updated: 29.01.26

This Privacy Policy describes how The Beauty Island Sanctuary LTD (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

SECTION 1 – WHAT INFORMATION DO WE COLLECT?

When you purchase products from our store, we collect personal information necessary to process your order, including:

Your name
Billing and delivery address
Email address
Phone number (if provided)

When you browse our website, we automatically collect certain technical information, including your Internet Protocol (IP) address, browser type, and operating system. This helps us understand how visitors use our website and allows us to improve performance, security, and user experience.

Email marketing (if applicable):
With your consent, we may send you emails about new massage oils, product updates, promotions, or important store information. You can unsubscribe at any time.

SECTION 2 – CONSENT

How do we obtain your consent?

When you provide personal information to:

Place an order
Complete a transaction
Arrange delivery
Request a return or refund

we assume you consent to us collecting and using your information for that specific purpose only.

If we request your personal information for secondary purposes, such as marketing, we will ask for your explicit consent or provide you with the option to opt out.

How can you withdraw your consent?

If you change your mind at any time, you may withdraw your consent for us to contact you or continue using your information by contacting us using the details provided at the end of this policy.

SECTION 3 – DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products to you.

Your data is stored through Shopify’s secure data storage systems, databases, and applications, protected behind a firewall.

Payments

If you choose a direct payment gateway to complete your purchase, Shopify stores your payment information in compliance with the Payment Card Industry Data Security Standard (PCI-DSS).

Payment data is encrypted and stored only for as long as necessary to complete your transaction. Once completed, your transaction information is deleted.

All payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council, supported by companies such as Visa, Mastercard, American Express, and Discover.

For more information, please review:

Shopify Terms of Service
Shopify Privacy Policy

SECTION 5 – THIRD-PARTY SERVICES

Third-party service providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide, such as:

Payment processing
Order fulfilment
Delivery services
Email communications

These providers have their own privacy policies, and we encourage you to review them.

Some third-party providers may be located in different jurisdictions. As a result, your information may be subject to the laws of the country in which that provider operates.

Once you leave our website or are redirected to a third-party site, you are no longer governed by this Privacy Policy.

Links

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites and recommend reviewing their privacy policies.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Credit card information is encrypted using Secure Socket Layer (SSL) technology and stored using AES-256 encryption. While no method of transmission over the Internet is 100% secure, we comply fully with PCI-DSS requirements and industry standards.

SECTION 7 – COOKIES

We use cookies to enhance your browsing experience and improve website functionality.

Common cookies used on our store include:

_session_id – stores session information
_shopify_visit – tracks website visits
_shopify_uniq – counts visits by individual customers
cart – stores cart contents
_secure_session_id – secure session data
storefront_digest – used for password-protected stores

You can choose to disable cookies through your browser settings.

SECTION 8 – AGE OF CONSENT

By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this website.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.

If material changes are made, we will clearly update this page to reflect what information we collect, how it is used, and under what circumstances it may be disclosed.

If our store is acquired or merged with another company, your information may be transferred to the new owners so we may continue to sell products to you.

QUESTIONS & CONTACT INFORMATION

If you would like to:

Access, correct, amend, or delete your personal information
Register a complaint
Request further information

please contact our Privacy Compliance Officer at:
📧 info@thebeautyisland.co.uk

CURRENCY CONVERSION

By using our website, you agree to allow third-party services to process your IP address to determine your location for currency conversion purposes.

Your selected currency is stored in a temporary session cookie to ensure consistent pricing during your visit. This cookie is automatically removed when you close your browser.